eBay announced a “proactive fraud reduction” initiative on Monday that extends one of its current Trust & Safety policies - an anti-counterfeiting initiative launched in November - that includes a policy of delaying some listings containing items that are most favored by fraudsters from becoming viewable in search results. The new listings are still viewable on the site through My eBay or by specific item number. However, they are not immediately visible through a keyword search or browse.
eBay spokesperson Nichola Sharpe said eBay made a change recently so that listings placed on hold will appear in the Newly Listed sort based on when they are made visible in Search. This gives the listings more equal exposure as those listings that are not held back for review. eBay did not respond to questions about listings that been held for review prior to this week’s policy change that had not received top exposure on Newly Listed search results.
eBay Announces ‘Proactive Fraud Reduction’ Policy
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