eBay does their best to make communication with other buyers and sellers as painless as possible. Sadly, there are plenty of scam artists that are just waiting to use these features to their advantage. One such feature is the ability of an eBay customer or seller to ask you a question through eBay’s “My Messages” service. If they’ve got a question about one of your auction listings, they can click on “Send seller a message” and send the question straight to your email inbox.
Once you open this mail, all you have to do is click on “Respond Now” to
answer their question. After doing so, you’ll be asked to enter your eBay username and password combination.That’s where the problem comes in for many eBay buyers and sellers. Legitimate potential customers use this feature, but plenty of scam artists send fake “eBay emails” that look exactly like the ones eBay sends - and when you enter your username and password, you’re not even on eBay. You’re entering your eBay ID and password on a site that looks like eBay, but isn’t,
and the scammer can see your username and password the second you enter
it.
Avoiding Identity Theft On eBay: The “eBay” Email You Must Not Answer
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