 GigaOM
EBay customers are upset over San Jose, Calif.-based auction giant’s decision to stop charging users in China transaction fees, mostly because of intensified competition from Taobao (Alibaba) and Tencent, at a time when they are being hit by price hikes as high as 400%.
During a recent earnings conference call, eBay CEO Meg Whitman said, � What I can tell you is that while I think we are behind a tad in China, we have been steadily improving our performance over the last 12 months.�
The move did not go unnoticed by eBay sellers. A thread on company’s discussion forum has many “eBay store� owners complaining about paying for listings when the same services are free for eBay China. At the end of second quarter 2006, ebay had 255,000 stores on its US network, and about 541,000 stores worldwide. We will follow-up tomorrow with eBay and ask for their response to this outburst from eBay community of sellers.
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