Understanding eBays Feedback System

Informit

• What Do All Those Stars and Numbers Mean?
• Reading Feedback Comments—And Contacting Other Users
• How to Leave Feedback
• Figuring Out What Kind of Feedback to Leave
• Dealing with Negative Feedback

How do you know if the buyer or seller you’re dealing with is legitimate—and will pay on time or ship in a timely fashion? The best way to check up on potential trading partners is to find out what your fellow eBayers think about them—which is pretty easy to do, thanks to eBay’s feedback system.

What Do all Those Numbers and Stars Mean?

 

Next to every buyer and seller’s name on eBay are a number and (more often than not) a colored star. (Figure 3.1 shows my personal star and feedback number.) This number and star represent that user’s feedback rating. The larger the number, the better the feedback—and the more transactions that user has participated in