eBay & HostedSupport Release Upgrade

Hostedsupport.com has announced ezSupport for eBay v2.0, an upgrade to its automated customer support solution customized for the needs of eBay sellers.

The solution helps sellers deal with the large volume of repetitive email questions from buyers by automatically answering 80 percent of incoming questions. This Web-based, hosted product is delivered via the Internet and is immediately available to all current customers at no additional cost.

Implementation of eBay v2.0 doesn’t require purchase of special software or hardware and enables sellers to focus on increasing their listings and sales instead of dealing with customer emails.