PAYPAL stands accused of using bully-boy tactics to scare customers into paying back money before disputes have been settled.
Money Mail readers say that they are receiving letters from debt recovery companies demanding payment of disputed sums even though PayPal has been told the Financial Ombudsman Service is investigating complaints.
PayPal, which is owned by online auction website eBay, provides a secure payment service for internet purchases that allows the bank details of users to be hidden.
Problems with PayPal were first highlighted by Money Mail in February. Since then, letters of complaint about the organisation have flooded in.
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