ENN:
Online auction website eBay.ie has launched a new service to help protect users against ‘phishing’ e-mails which attempt to gain personal details from members.
The “My Messages” service is an attempt to get around the problem of spoof e-mails sent to customers purporting to come from eBay. Such messages often ask users for information such as passwords and credit card details.
The new service provides eBay users with a secure message inbox within their password secured “My eBay” pages. Any customer service e-mails that are sent to an individual’s personal e-mail address are also forwarded to their secure inbox on the website. As third parties cannot send e-mails to this address, users can simply check it to see whether the message is replicated in order to ascertain whether it’s genuine or not.
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